Return Policy

At Suzuran Baby, we allow returns and exchange for defective and incorrect items only. We have a 14-day exchange policy upon receipt of order, subject to the following terms and conditions. Item must be in its original purchase condition, unused with its packaging.

All products are NON-REFUNDABLE.

We do not accept the following return of items if you:

  • Made and incorrect purchase
  • Changed your mind after receiving the items

Please review your cart before completing your purchases.

How to Return?

  1. Fill up and submit the return and exchange form below.
  2. Receive a return and exchange confirmation email from us.
  3. Mail the product to the following address within 14 days upon receiving the item. 
         34, Jalan Apollo U5/188, Seksyen 1,
         Bandar Pinggiran Subang,
         40150 Shah Alam, Selangor, Malaysia.