Shipping Charges and Duration

All orders placed Monday - Friday before 12pm will be shipped within 24 hours. All orders placed after the cut off time will ship the following business day.

SAME DAY DELIVERY

Same day delivery service is available for our customers at Klang Valley. There is no minimum spend required for same day delivery service. Simply choose "Same Day Delivery" option under "Shipping Method" upon check out. Same Day Delivery is only available from Monday to Friday (excluding public holiday). The cut-off time for same delivery is 2pm. Hence, orders received after the cut-off time will be processed on the consecutive working day.

Shipping Policy

Shipping Destination
We ship to Malaysia only. If you wish to ship to other countries, kindly contact us for shipping rates. 

We do not ship to China, Japan, Hong Kong and Macau. We do not ship to P.O. Box or Parcel Lockers.

Order Process
We endeavour to process your order within two working days. Upon order confirmation, you will receive an order confirmation email and a tracking code for your shipment.

Liability of Suzuran Baby
Please check all your order details carefully before processing your order. Suzuran Baby will not take responsibility for any product lost or stolen that is addressed incorrectly due to incorrect information entered on your order form.

If you are unavailable to receive the order, our courier partner will contact you to arrange a re-delivery at a suitable time. If our partners are unable to reach you after multiple attempts, your package will be returned to Suzuran Baby.

Review of Terms
Shipping and delivery terms and conditions are subject to change from time to time without notice. Each order or transaction will be governed by the terms and conditions in force upon the date of that transaction.