Privacy Policy

This privacy policy (this “Privacy Policy”) applies to your use of the www.suzuranbaby.com website (the “Website”), which is owned and operated by Little Good Life Sdn Bhd (“Suzuran Baby”, “us”, “our”, or “we”). Your privacy and security are important to us. Please read this Privacy Policy carefully to understand how we will use and protect the personal information you provide us. We will not share your personal information with anyone except as described in this Privacy Policy. We do reserve the right to make changes to this Privacy Policy from time to time, so please check back periodically.

This privacy policy explains:

  1. What kind of personal information we collect
  2. How do we collect your personal information
  3. How do we use the collected personal information
  4. When do we disclose your personal information
  5. Access to and correction of your personal information
  6. Online dealing with us

We Respect Your Privacy
We value your trust and we are committed to protecting your personal information and ensuring that your personal information is used only for the purpose stated herein.

You have the choice at any time, not to provide your personal information or to revoke your consent to us from processing your personal information.

Collection of Personal Information
Personal information refers to any information that can be used to distinguish, identify or contact you. This privacy notice does not collect sensitive information related to your health, political opinions and religious beliefs.

In order to provide you with effective communications of our products and services, we may collect personal information from you, including but not limited to name, address(es), contact number(s), email address(es) and other relevant contact information, identification details, transaction information, and other necessary information to fulfil purchase of goods, or in the course of participating in surveys, contests and promotional offers.

The personal information we collect can either be obligatory or voluntary. Obligatory personal information are those that we require in order to provide you with our products. If you do not provide us with the obligatory personal information, we will not be able to provide you with our products. Voluntary personal information are those that are not mandatory in order for us to provide you with our products. If you do not provide us with the voluntary personal information, you can still purchase our products.

We do not receive or store any credit card information. This information is taken and processed on our behalf by our payment gateway provider iPay88 who validates the credit for authorization and payment purpose.

We collect your personal information via:

  • Sign up form
  • Enquiries and feedback form
  • Purchase of goods

Use of Personal Information
We collect your personal information to be utilised for one or more of the following purposes:

  • To process and confirm your order.
  • For courier company to deliver the products to you.
  • For identification and verification purposes.
  • For operational and administrative purposes.
  • To provide customer services and support.
  • To facilitate your participation in, and our administration of, any events including contest, promotions or campaign.
  • To conduct marketing activities.
  • To communicate with you on our products and services, promotional offers, newsletters and/or customer survey forms and questionnaires.

Disclosure of Personal Information
As part of providing you with our products and services and the management and/or operation, your personal information are required at the following third parties that we engage with:

  • Companies and/or organizations that act as our agents, contractors, service providers and/or professional advisers.
  • Companies and/or organizations that assist us in processing payment and fulfilling orders.

Updating Your Personal Information
You have the ability to review, change and/or correct the personal information you provide us by updating it in your account at www.suzuranbaby.com, or you may us a request by writing to us online.

Links to Third Party Website
Please be informed that this Privacy Policy applies solely to www.suzuranbaby.com. It is not applicable to any third-party websites you may access from our Website. For more information on third party privacy policy (e.g. Facebook, Instagram and etc), please refer to their respective Privacy Policies.

Notification of Changes
We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will update the revised policy on www.suzuranbaby.com. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy on www.suzuranbaby.com. Please note that our rights to use your personal information will be based on the privacy policy in effect at the time the information is used.

Opt-Out
You may opt-out of receiving future opt-in communications from us when you login to your account or you may send in your request via email to enquiry@lilgoodlife.com.