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Shipping & Delivery

Shipping Charges and Duration

WEST MALAYSIA

Region

Purchase Value

Price

Peninsular Malaysia

Below RM100

RM6

 

RM100 & above

FREE

 *Shipping Duration: 2 – 3 working days 

EAST MALAYSIA

Region

Purchase Value

Price

Sabah & Sarawak

0kg – 1.99kg

RM10

 

2kg – 3.99kg

RM20

 

4kg – 5.99kg

RM50

 

6kg – 8.99kg

RM70

 

9kg – 11.99kg

RM80

 

12kg – 13.99kg

RM90

 

14kg – 15.99kg

RM100

 

16kg – 17.99kg

RM110

 

18kg – 19.99kg

RM120

 

20kg – 21.99kg

RM130

 

22kg – 25.99kg

RM150

 

26kg – 29.99kg

RM170

 

30kg – 34.99kg

RM200

^Based on volumetric weight
*Shipping Duration: 3 – 5 working days

 

Shipping duration is based on working days (Monday - Friday). 

All orders placed Monday - Friday before 12pm will be shipped within 24 hours. All orders placed after the cut off time will ship the following business day.


Shipping Policy

Shipping Destination
We ship to Malaysia only. If you wish to ship to other countries, kindly contact us for shipping rates. 

We do not ship to China, Japan, Hong Kong and Macau. We do not ship to P.O. Box or Parcel Lockers.

 

Order Process
We endeavour to process your order within two working days. Upon order confirmation, you will receive an order confirmation email and a tracking code for your shipment.


Liability of Suzuran Baby
Please check all your order details carefully before processing your order. Suzuran Baby will not take responsibility for any product lost or stolen that is addressed incorrectly due to incorrect information entered on your order form.


If you are unavailable to receive the order, our courier partner will contact you to arrange a re-delivery at a suitable time. If our partners are unable to reach you after multiple attempts, your package will be returned to Suzuran Baby.


Review of Terms
Shipping and delivery terms and conditions are subject to change from time to time without notice. Each order or transaction will be governed by the terms and conditions in force upon the date of that transaction.