Shipping & Delivery

Shipping Charges and Duration

WEST MALAYSIA

Region

Purchase Value

Shipping Duration

Below RM100

RM100

RM100 and above

Peninsular Malaysia

RM6

FREE

FREE

2-3 days


EAST  MALAYSIA

Region

Below 2kg*

2kg-3.99kg*

4kg-5.99kg*

6kg - 11.99kg*
>12kg and above

Shipping Duration

Sabah & Sarawak

RM10

RM20

RM50

RM70
RM5 per kg

3-5 days

*Based on volumetric weight
INTERNATIONAL

Country

Below 2kg*

2kg-3.99kg*

4kg-5.99kg*

6kg - 11.99kg*
>12kg and above

Shipping Duration

Singapore

RM30

RM50

RM80

RM100
RM5 per kg

4-5 days

Brunei RM30 RM40 RM50 RM70
RM5 per kg
5-7 days
Thailand RM50 RM70 RM80 RM100
RM5 per kg
5-7 days
Vietnam RM70 RM90 RM130 RM160
RM5 per kg
5-7 days
Indonesia RM60 RM80 RM100 RM130
RM5 per kg
5-7 days
Myanmar RM180 RM220 RM270 RM320
RM5 per kg
5-7 days
Lao
RM180
RM220
RM270
RM320
RM5 per kg
5-7 days
Philippines RM140 RM180 RM240 RM270
RM5 per kg
5-7 days
Taiwan RM50 RM80 RM100 RM130
RM5 per kg
5-10 days
South Korea RM70 RM100 RM140 RM160
RM10 per kg
5-10 days
Australia RM60 RM150 RM200 RM250
RM30 per kg
5-10 days
USA & UK RM90 RM120 RM190 RM250
RM20 per kg
5-10 days

*Based on volumetric weight

Shipping duration is based on working days (Monday - Friday). 

All orders placed Monday - Friday before 12pm will be shipped within 24 hours. All orders placed after the cut off time will ship the following business day.

If you wish to ship to countries other than stated as above, kindly contact us for shipping rates. We do not ship to China, Japan, Hong Kong and Macau.


Shipping Policy

Shipping Destination
We ship worldwide except for China, Japan, Hong Kong and Macau. We do not ship to P.O. Box or Parcel Lockers.


Order Process
We endeavour to process your order within two working days. Upon order confirmation, you will receive an order confirmation email and a tracking code for your shipment.


Liability of Suzuran Baby
Please check all your order details carefully before processing your order. Suzuran Baby will not take responsibility for any product lost or stolen that is addressed incorrectly due to incorrect information entered on your order form.


If you are unavailable to receive the order, our courier partner will contact you to arrange a re-delivery at a suitable time. If our partners are unable to reach you after multiple attempts, your package will be returned to Suzuran Baby.


Review of Terms
Shipping and delivery terms and conditions are subject to change from time to time without notice. Each order or transaction will be governed by the terms and conditions in force upon the date of that transaction.